General Information
For questions about your medical, dental, vision, or prescription plan, please contact Member Services:
- 1.800.813.2000 (outside of Portland metro area)
- 503.813.2000
- Login to www.kp.org; email Member Services
Requires login to:
- Request a Member Handbook
- Request a duplicate ID card
- My Health Manager - one-stop online resource to schedule medical appointments, find clinic locations, find medical providers, view lab results, etc.
- Request information from Member Services
For questions about your prescription benefits and coverage, please contact Pharmacy Member Services at 503.261.7900 in the Portland area; or 1.888.572.7231. Login to www.kp.org to access pharmacy resources such as:
- List of covered formularies and generics
- Refill a prescription
- Transfer prescriptions
A variety of online programs and other resources are available for you and those you insure on your medical plan.
- 10 Online Healthy Living Programs
- Health Coaching
- Community Weight Management Classes: 503.286.6816/866.301.3866, Selection Option1
- Community Freedom from Tabacco Classes: 503.286.6816/866.301.3866, Selection Option1
Save money on nearly everything active, healthy, and fun with the CHP Active and Healthy program. (PDFlink). Visit www.kp.org/memberdiscounts for other programs.